Question 1

How do I book a consultation with Red Cardinal?

Accepted Answer

Three ways. (1) Submit the enquiry form on this page, an advisor responds within one UK business day. (2) Call our London office directly on the number above during 9am-6pm UK weekdays. (3) Email info@redcardinal.co.uk with your goals and we'll book a video call. International clients are accommodated outside UK hours where time zones permit.

Question 2

Is the initial consultation free?

Accepted Answer

Yes. The initial 20-minute discovery call is free with no obligation. The follow-up second consultation (typically 45 minutes), where we present three live opportunities matched to your brief, is also free. We earn only if you transact, paid by the developer or vendor on completion.

Question 3

How quickly does Red Cardinal respond to enquiries?

Accepted Answer

We respond to all enquiries within one UK business day. Most are answered within 4 working hours. International enquiries received outside UK hours are responded to first thing the following UK business day. Existing clients with active transactions get same-day response on weekdays via WhatsApp or email.

Question 4

Can I meet the Red Cardinal team in person?

Accepted Answer

Yes. We meet UK and international clients at our 33 Cavendish Square office in central London by appointment. International investors visiting London are typically hosted for a 60-90 minute strategy session followed by an optional viewing trip. We also host quarterly investor dinners and small-group market briefings, invitation only.

Question 5

What information should I have ready for the first call?

Accepted Answer

Useful but not required: your approximate available capital (cash plus refinance proceeds), your timeline (deploying within 3 months, 6 months, 12 months), your priority (yield-led, growth-led or balanced), whether you'll buy in personal name or limited company, and your tax residency. We can also work entirely from a blank brief if you're at the exploration stage.

Question 6

Can I speak to Red Cardinal in a language other than English?

Accepted Answer

Our primary working language is English. We have client-facing capability in Mandarin, Cantonese and Japanese via Kazuki and our APAC liaison, and Arabic via a Middle East partner. For other languages we source a vetted interpreter. All written documentation, including reservations and completion paperwork, is provided in English.

Question 7

What are Red Cardinal's office hours?

Accepted Answer

Our London office is open 9am-6pm UK time, Monday to Friday. We respond to weekend enquiries first thing Monday. WhatsApp messages from existing clients are typically read on weekends but not always actioned until the next business day. Emergency lettings issues are routed to our 24/7 maintenance line.

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Booking a consultation, FAQ